Americans with Disabilities Act (ADA) ComplianceADA compliance for your website is becoming a higher priority each year as more and more people rely on the internet as their main channel for finding goods and services to purchase. You can find almost anything online now. With the ever expanding nature of the web, one of the biggest issues for webmasters is making sure that their websites are ADA compliant and adopt web accessibility standards that make them handicap friendly & easy to use for all.
What is ADA Compliance?In 1990, the government passed the Americans with Disabilities
Act, which “prohibits discrimination and guarantees that people with
disabilities have the same opportunities as everyone else to participate in the
mainstream of American life — to enjoy employment opportunities, to purchase
goods and services…” While the original document does not contain information
related to websites, it is important that any online business or service be
accessible for those that have vision/hearing disabilities. In recent years, businesses like Foot Locker, GNC, and
Winn-Dixie have been taken to court due to their websites not being ADA
compliant. In the case of GNC[TC1] , the defendant “could not add items to his online shopping cart, access the store
locator, or read the deals and promotions. Because the website’s content was
not labeled properly, Gomez’s screen reader did not work correctly.” The court
decision was that “Purchasing a product online is a service that, in part,
forms the nexus between the Website and GNC’s physical stores. The record shows
that accessibility issues prevent [the defendant] from purchasing products.
Because the inaccessibility of the Website prevents [the defendant] from fully
enjoying a service of the physical store, GNC is discriminating against [the
defendant] and violating the ADA.” To make things even more complicated, there are no official ADA guidelines for website accessibility. However, there is a growing support for Web Content Accessibility Guidelines (WCAG) 2.0 which classifies 3 levels of accessibility (A-AAA) and focuses on four main ideas.
WCAG Four Main AreasPerceivability – Information and user interface components must be presentable to users in ways they can perceive. Text alternatives for non-text content like images. Videos should contain captions. Text on the screen should be properly contrasted from background elements. Operability – User interface components and navigation must be operable. All website functionality should be available by using a keyboard. Users should have enough time to read and use site content. Content should not cause seizures. There should be elements that help users navigate the page. Understandability – Information and the operation of user interface must be understandable. Websites should be readable and understandable by screen readers. Web pages should appear and be operable in predictable ways. Websites should use input assistance to help users avoid and correct mistakes. Robustness – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies. Site content should be compatible with current and future assistive technologies.
Levels of Accessibility for ADA ComplianceThere are three levels of compliance to the WCAG 2.0
standard. Level A – The lowest standard. The quickest and easiest way to be compliant. Level
ADA Compliance ChecklistTo this end, we are able to ensure that a website:
- Provides text alternatives for all non-text content.
- Provides synchronized alternatives for multimedia.
- Ensures that information and structure can be separated from presentation.
- Makes it easy to distinguish foreground information from its background.
- Makes all functionality operable via a keyboard interface.
- Allows users to control time limits on their reading or interaction.
- Allows users to avoid content that could cause seizures due to photosensitivity.
- Provides mechanisms to help users find content, orient themselves within it, and navigate through it.
- Helps users avoid mistakes and make it easy to correct mistakes that do occur.
- Makes text content readable and understandable.
- Makes the placement and functionality of content predictable.
- Supports compatibility with current and future user agents. (including assistive technologies)
- Ensures that content is accessible or provides an accessible alternative.
Need Help with ADA Compliance? Give Us A CallAt Calinetworks, we have experience working with all sizes of business (from small service sites with 100-200 users to multi-billion dollar e-commerce giants) in various industries address accessibility issues and become WCAG 2.0 compliant. If you are a business owner that is looking to improve the accessibility of your current website or want to ensure that your new website is up to the WCAG standard, please contact us today for a consultation. (805) 409-7700
20:51 08 Aug 19
A great company. CaliNetworks has a great team to work with. They are very responsive and accommodating. You can't go wrong retaining CaliNetworks.
23:12 25 Jul 19
These guys were simply awesome. Super responsive, no drama. No issues. Just straight up excellent work that ended up better than I expected. Will be back soon!
00:43 17 Jul 19
An amazing experience working with Ty Carson and his team. I highly recommend Cali Networks for any website projects in both consulting and/or execution of your ideas.Great experience with Massimo from the intro, quote, progress and communication throughout the project. Ty and his team bring your ideas and content to life! Their first drafts were in line with our expectations. They did a phenomenal job working with our team to develop a very strong visual and textual presentation of our company. We and our clients are very pleased with the finished product. By far, the best response time of any online company we've worked with on technical support or any modifications we request. We appreciate their ongoing professional suggestions, feedback, and quality assurance. Not only Ty and his team are skilled and professional, but they are also very service-minded and take their time to understand the vision from the big picture to the smallest detail. In addition, they have made some great recommendations that we gladly utilize and love. I have no qualms about giving them my best recommendation and will definitely consider them for future projects. My business and life will forever be enhanced by this knowledgeable team. I can't wait to develop future projects as I know our vision was respected and exalted professionally. Special thanks to Massimo for his ongoing guidance and expertise.
22:24 08 Jun 19
Massimo helped me get a business logo designed for my company here in Pennsylvania. He and staff were great to work with and we have already plans for another business project, thank u
21:40 13 May 19
Massimo was an amazing person! We had no idea how to set up a website or email addresses for our company and max did it with no problem! He was very patient with us in explaining all the details and always was on top of everything no matter the time and he was very dedicated to making our vision a reality! I highly recommend this guy over any other company. EIFC couldn’t do it with out him. EIFC will staying working with him for all our needs. Top professional in all aspects.
16:51 09 Feb 19
CaliNetworks helped with consultation regarding my online presence for my new restaurant, “Made in Italy by Antonio Sessa,” in Westlake Village. Very smart team and always available for me whenever I had a question! Highly recommend!
22:11 12 Jan 19
Massimo was very helpful in consulting me on some digital aspects of my business here in the Bay Area. He consulted me on website design and optimization. I never felt rushed and he was extremely knowledgeable.
00:08 15 Dec 18
Ty and his company truly stand out in the myriad of "marketing gurus". Ty spent some time to learn about the business rather than jumping both feet in with a cookie-cutter "marketing success formula" so common in the world of digital marketing these days. SUPER responsive and diligent, highly recommended!
23:37 14 Dec 18
The professionalism and knowledge of Calinetworks was a very satisfying experience for me.Top notch company,would give 10 stars across the board.Looking forward to doing more business in the future.
04:58 25 Sep 18
This company is awesome, they worked with my website and they gave my company a new outlook to making more business for turf.Massimo was great with the service and understanding the demands on my website. Massimo also uploaded my website on Google maps to make people see that I'm a better legit business.Thank You for the hard work and the amazing opportunity you gave my business!
04:26 21 Sep 18
I’ve been working with Massimo for the past 8 months and have referred him to other businesses because of his great work ethic, responsiveness, and most importantly effectiveness. He was able to fulfill all of my needs and is a one stop shop. Thank you.
18:08 03 Aug 18
I needed help on multiple fronts with a website. Organic, design and PPC to name a few. The work has been great and I am very happy to have found them. Highly recommend.
16:00 01 Aug 18
Had no idea how many issues we had with our site until they called us. I can speak for a lot of us, we are tired of working with companies that act as brokers and then hand the work off to someone else to do. This company is the real deal. They know what they are doing and what they are talking about. I will refer to them as long as they continue to do what they're doing right now. Can't say enough of how happy I am with their service. -C.Lawler
State of Exterior Client Care
15:38 01 Aug 18
Good team of guys. They are local to us and we reached out to them for some support on one of our files. We had to solve issues in a timely manner and they assisted us immediately. They really know what they're doing.
15:30 01 Aug 18
They had reached out to us about issues with our site and Google placement. They took their time in reviewing the reports with us, helping us understand what exactly was going on. We had multiple support, and never waited for an answer after signing on with them. The best thing was they are all "in-house," meaning they don't outsource their work to other countries, out of state or other companies. Everything they do, it's in the same office. We even came in to check them out, since we were invited for a meeting at our 3 month mark. Everything with them is transparent and their communication is huge. We would have saved so much money had we known them years ago. Max is great! Thank you guys!
00:25 16 May 18
Ty was extremely helpful with a matter related to social media and ppc campaign. He was always available and went above and beyond in not only his explanation, but also his passion for the work to be completed. I highly recommend them.